Refund policy

Here is a professional and clear 48-Hour Refund Policy customized for selling digital products online on ranainternationals.com:

48-HOUR REFUND POLICY

Last Updated: October 6, 2026

At Rana Internationals (ranainternationals.com), customer satisfaction is our top priority. Because we sell digital products (e-books, templates, guides, software, and downloadable tools) that are delivered instantly upon purchase, we offer a dedicated 48-Hour Refund Window under specific eligible conditions outlined below.

1. The 48-Hour Refund Guarantee

You are eligible to request a refund within 48 hours of your exact time of purchase if you meet any of the following conditions:

  • Corrupted or Defective Files: The downloaded file is unreadable, corrupted, or broken, and our support team is unable to provide a functional replacement within 24 hours.

  • Duplicate Purchase: You accidentally purchased the exact same digital product twice within a short timeframe.

  • Major Product Discrepancy: The delivered product is fundamentally different from what was described on the product sales page.

2. Non-Refundable Circumstances

Refunds will not be granted after 48 hours from the time of purchase, or under the following circumstances:

  • Change of Mind: You simply no longer want or need the product after downloading it.

  • Incompatibility: You do not possess the required software or device necessary to open or edit the file (e.g., needing PDF readers, zip extraction software, Microsoft Office, etc.), provided the file requirements were clearly stated on the product page.

  • Abuse of Policy: Requests made after downloading and consuming the entire product/course content with no technical or material defect reported.

3. How to Request a Refund

To request a refund within the 48-hour window, please follow these steps:

  1. Send an email to [support@ranainternationals.com] with the subject line: Refund Request - Order #[Your Order Number].

  2. Include the following details in your message:

    • Full Name & Email Address used at checkout.

    • Order ID & Date of Purchase.

    • Reason for the refund request (along with screenshots or error descriptions if reporting a technical file issue).

4. Refund Processing & Timelines

  • Review: Once received, our support team will review your request within 24 hours.

  • Approval & Credit: If approved, your refund will be processed back to your original method of payment (Credit/Debit Card, UPI, Net Banking, or PayPal).

  • Payout Timeframe: Depending on your financial institution or bank, the refunded amount usually reflects in your account within 3 to 7 business days.

5. Contact Us

If you have any questions or experience technical difficulties accessing your digital products, please reach out to us promptly within your 48-hour window: